WBENC-Certified MWBE Princeton, NJ · Hyderabad · Pune · Bangalore
Services ยท Agentic AI

Agentic AI.

Orchestrated AI agents that solve complex problems together, delivering speed and accuracy while keeping you in control. We design and ship production agentic systems built on the latest frameworks and grounded in 12 years of regulated-industry AI delivery.

Acting with intent, accountable by design

Agentic AI is the most consequential development in enterprise AI in 2025 and 2026. Agents that can reason, use tools, plan multi-step actions and operate autonomously inside enterprise environments have moved out of demos and into production. The hard problems have shifted with them: scalability, accuracy at production volume, integration with legacy systems, governance, observability, and the question of whether the ROI is real.

Innovative engineers AI agents for that environment. We build with production-grade agentic frameworks (LangChain, LangGraph, custom MCP servers) and the multi-agent architectures that make complex workflows tractable. Our airisDATA practice has been shipping production AI inside tier-1 banks since 2015, and we bring the same explainability, validated data lineage, audit-ready behaviour tracking, and human-oversight workflows to agentic systems.

We do not just build autonomous AI. We build accountable AI. Our frameworks embed governance at every layer, so your agents act precisely and within bounds. We design agents to work the way you need them to, building on the latest models and frameworks: heavyweight LLMs, RAG, lean task-specific SLMs. If it thinks, retrieves, or acts, we can engineer it.

Trusted by enterprises moving to agentic AI
  • UBS
  • Credit Suisse
  • AT&T
  • PepsiCo

We are aligned to UBS's 2030 AI strategy on agentic AI for financial advisors and have transferable IP across agent orchestration, decision engines and explainability.

Agentic AI solutions built for your business

Custom Multi-Agent Systems

We design and build multi-agent systems where specialised agents collaborate, exchange information and coordinate complex workflows. The architecture choice matters: vertical multi-agent systems for industry-specific roles, horizontal multi-agent systems for cross-functional capabilities.

Vertical multi-agent systems

Industry-specific role agents in finance, healthcare, telecom and beyond. An Investment Analyst Assistant that pulls research, runs analysis, drafts notes and routes for review. A Clinical Decision Support Agent that surfaces guideline-aligned recommendations grounded in patient context. A Network Operations Agent that triages alerts, runs diagnostics and proposes remediation. Deployed as ready-built solutions or custom-built from the ground up.

Horizontal multi-agent systems

Cross-cutting agent systems that work across industries. Data Product Builder Agents that take a business question and produce the queries, transformations and visualisations to answer it. Coding Agents like PR Review Agents that automate code review against your standards. Document Processing Agents that ingest, classify, extract and route. Migration and Modernisation Agents that automate the routine portions of legacy code analysis and refactoring.

Agentic RAG

Most enterprise RAG systems are not RAG, they are search with a wrapper. Real agentic RAG retrieves, reasons, validates and iterates. We build production RAG systems using GraphRAG (knowledge-graph-grounded retrieval), multimodal LLMs (text plus image plus structured data), LLM-as-judge validation patterns, Pydantic-validated structured outputs, and feedback loops that improve retrieval quality over time.

Why this matters: a generic vector-search RAG system will give you confident-sounding wrong answers on enterprise data. Agentic RAG with proper validation and grounding will give you accurate answers with citations, and it will tell you when it does not know. The difference shows up in adoption rates and in the quality of the decisions your team makes from the system.

Custom MCP Servers

Make your APIs accessible to LLMs and natural-language interfaces by converting them to MCP (Model Context Protocol) servers. The Anthropic-published MCP standard has rapidly become the de facto way enterprises expose internal capabilities to agentic systems. We build MCP servers for your existing systems, enforcing authentication, RBAC, rate limiting and audit logging at the protocol layer.

This is the integration substrate for everything else. Once your enterprise systems speak MCP, your agents can use them, your developers can build new agentic features faster, and your governance team has a single layer at which to enforce policy. We have built MCP servers wrapping CRMs, ERPs, internal data platforms and proprietary trading systems.

Custom Utilities for Agentic AI Solutions

Agents need infrastructure beyond the model and the framework. Prompt management and versioning. Short-term and long-term memory. Tool selection and orchestration. Cost and rate-limit management. Observability tooling specifically built for agent behaviour. We build these custom utilities so your agents are not just functional but maintainable, debuggable and improvable over time.

This is the part of agentic AI that gets least attention and matters most over the medium term. The agent that demos well in week one becomes unmaintainable by month six without proper tooling underneath it. We engineer for the medium term from day one.

Agent Fine-Tuning and Feedback Loops

We refine large language models for your domain using Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF). The point is not to build a custom foundation model from scratch (almost no enterprise should do that). The point is to align an open-source foundation model to your domain, your terminology, and your decision standards.

Beyond initial fine-tuning, we build the feedback loop infrastructure that lets the agent improve from real-world outcomes. Override patterns get captured. Reasoning traces get reviewed. The model gets refined. This is how an agent goes from useful to genuinely high-performing over a six- to twelve-month deployment.

AI and AI Data Operations

The data layer underneath agentic systems is its own engineering discipline. We curate instruction, demonstration and comparison datasets to support post-training of LLMs during SFT and RLHF phases. Beyond model training, we configure high-performance inference servers (vLLM, TGI), optimise key-value caching, and select the right GPU infrastructure to host open-source models on-prem when data sovereignty requires it.

Security operations are part of the same discipline: AI red teaming, prompt injection testing, jailbreak resistance evaluation, and the audit posture regulated industries require. We do this work for our own deployments and as a standalone offering for clients with internal AI teams who need an external assessment.

The Innovative edge for enterprise agentic AI

Three capability frameworks we bring to every agentic engagement.

Decision Engine

The Decision Engine is the foundation that makes agentic systems reliable in production. It covers the data layer, the integration layer, the tool orchestration layer, and the prompt management layer.

Enterprise Data Foundation

Our capabilities
Transform scattered data into unified intelligence.
Our approach
Create semantic bridges between CRM, ERP, cloud storage and real-time streams with automated pipelines that enforce quality and governance.
What you achieve
A single ecosystem where agents operate with full organisational context.

Seamless Third-Party Integration

Our capabilities
Connect AI agents to the tools that power your business.
Our approach
Robust API frameworks handle authentication, rate limits and errors while maintaining compliance.
What you achieve
Connect to all your existing business tools and tech stack without friction.

Intelligent Tool Orchestration

Our capabilities
Equip agents with enterprise-grade tools.
Our approach
Pre-built connectors for common applications plus custom tool development, all with monitoring and fallback mechanisms.
What you achieve
Reliable execution for tasks from document processing to predictive modelling, even under pressure.

Centralised Prompt Repository

Our capabilities
Systematise AI behaviour at scale.
Our approach
Version-controlled prompts with A/B testing, analytics and cross-team collaboration tools.
What you achieve
Consistent, optimised agent performance that aligns with brand and operational standards.

Human-in-the-Loop

Production agentic systems need humans in the loop at the right places, not in the wrong ones. Designed badly, human-in-the-loop becomes a bottleneck that destroys the value of automation. Designed well, it concentrates human judgement where it actually matters.

Strategic Human Intervention Points

Our capabilities
Ensure humans guide high-stakes decisions.
Our approach
Identify scenarios where context or ethics matter (financial approvals, complex complaints, clinical decisions) and route them intelligently.
What you achieve
AI handles routine work, your team focuses on judgement.

Collaborative Intelligence Design

Our capabilities
Create AI that learns from humans and vice versa.
Our approach
Platforms that capture human feedback to refine AI, while giving teams AI-powered insights.
What you achieve
Scaling judgement, not replacing it.

Adaptive Learning from Human Feedback

Our capabilities
Turn every human correction into AI improvement.
Our approach
Analyse override patterns and reasoning to adjust algorithms.
What you achieve
Agents that evolve with your business and your market.

Governance

The regulatory bar for production AI has hardened. Governance is no longer optional, and it cannot be bolted on after deployment. We bake it in from the start.

Embedded Governance Framework

Our capabilities
Build compliance into every AI decision.
Our approach
Governance controls in every lifecycle stage covering data, training and deployment.
What you achieve
Reduced regulatory risk and stakeholder confidence through auditable operations.

Transparent Decision Explainability

Our capabilities
Make AI decisions understandable.
Our approach
Tailored explanations for technical and executive audiences, with traceable decision paths.
What you achieve
Trust through clarity, and compliance in regulated environments.

Continuous Compliance Monitoring

Our capabilities
Keep your AI aligned with evolving rules.
Our approach
Real-time behaviour monitoring against policies, with audit trails and alerts.
What you achieve
Proactive risk protection, even in heavily regulated industries.

How an agent engagement works

  1. Requirement analysis. Use case identification, AI feasibility, data and infrastructure analysis, security and compliance evaluation, success metrics. Output: a recommended agent architecture and a delivery plan.
  2. Custom agent development. Model selection (closed or open source), fine-tuning on your data, architecture design, integration strategy, validation. Output: a working agent in a controlled environment.
  3. Integration and pilot deployment. Secure integration with your enterprise systems, controlled-environment testing, governance implementation, optimisation. Output: a pilot deployment with measurable performance.
  4. Production deployment. Full rollout with monitoring, observability and the human-oversight workflows production agents require.
  5. Run and optimise. Performance monitoring, retraining, security updates, and expansion to additional use cases.

Why choose Innovative for Agentic AI

  • Aligned to UBS's 2030 AI strategy on agentic AI for financial advisors
  • 12 years of production AI delivery in regulated industries
  • 150+ engineers across Princeton, Hyderabad and Pune
  • Reusable agentic IP including orchestration patterns, XAI tooling and integration frameworks
  • Regulator-ready observability, audit trails and human-oversight workflows
  • Hybrid onshore-offshore delivery model
  • WBENC-certified MWBE

A workflow you want to automate, or an agentic platform on your roadmap?

Outline the use case, and our agent engineering team will respond within one business day with relevant experience and a recommended approach.